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Hey There...

Every company has policies, and here is where you can find ours. While reading the fine print may not be everybody's favorite thing to do, we hope you find this information helpful. Happy reading.

Privacy Policy for Members and Subscribers

Privacy Policy for LegendsofLorem.com

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Effective Date: 06/02/2023

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At Legends of Lorem, we prioritize the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, LegendsofLorem.com. By accessing or using our services, you agree to the terms outlined in this policy.

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1. Information We Collect

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We may collect various types of information from our users, including:

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1.1 Personal Information: When you create an account or make a purchase, we may collect personal information such as your name, email address, mailing address, phone number, and payment details. This information is necessary for order processing, customer support, and ensuring the best possible user experience.

1.2 Log Data: Our servers automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring/exit pages, and the date and time of your visit. We use this information to analyze trends, administer the site, track users' movements, and gather demographic information.

1.3 Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and collect additional information about your preferences. These technologies enable us to customize our services, improve site functionality, and provide relevant advertisements. You have the option to disable cookies through your browser settings, although this may impact your user experience.

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2. Use of Information

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We may use the collected information for the following purposes:

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2.1 Order Processing and Fulfillment: We use personal information to process and fulfill your orders, provide customer support, and communicate order updates or relevant information.

2.2 Improving User Experience: We analyze the information collected to understand user preferences, optimize our website's functionality, personalize content, and enhance your overall experience on LegendsofLorem.com.

2.3 Marketing Communications: With your explicit consent, we may send you promotional emails or newsletters regarding our products, services, events, or updates. You have the right to opt-out of these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.

 

3. Information Sharing

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We are committed to protecting your personal information and will never sell, rent, or disclose it to third parties for marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

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3.1 Service Providers: We may engage trusted third-party service providers to perform various business functions on our behalf. These service providers have access to your information only to the extent necessary to fulfill their contractual obligations and are obligated to maintain its confidentiality.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as government agencies or law enforcement, to meet legal obligations, protect our rights, or investigate fraud or security concerns.

 

4. Data Security

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We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the highest level of protection. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights and Choices

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You have certain rights regarding your personal information and its usage:

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5.1 Access and Update: You have the right to access and update your personal information. If you have an account on LegendsofLorem.com, you can log in to your account to review and edit your information. For assistance, you can contact our customer support team.

5.2 Marketing Communications: You have the right to opt out of receiving marketing communications from us. You can exercise this right by following the unsubscribe instructions in the emails or by contacting us directly.

Return Policy

Refund Policy

At LegendsofLorem.com, we strive to provide you with the highest quality products and services. We understand that sometimes circumstances may arise where a refund is necessary. This Refund Policy outlines the guidelines and procedures for obtaining a refund for your purchase.

  1. Damaged Products: We take great care in packaging and shipping our products to ensure they arrive in excellent condition. However, if you receive a damaged product, please contact our customer support team within 10 days of receiving your order. To be eligible for a refund, you must provide photographic evidence of the damage. Once we have assessed the situation, we will provide you with further instructions on returning the product, and we will issue a refund or offer a replacement product, depending on your preference.

  2. Non-Damaged Products: Refunds for non-damaged products are handled on a case-by-case basis. If you are unsatisfied with your purchase for any reason, please contact our customer support team within [number of days] days of receiving your order. We will review your request and may require additional information to process your refund. Please note that certain products, such as digital downloads or personalized items, may not be eligible for refunds unless there is a defect or error on our part.

  3. Return Process: To initiate the return process, please contact our customer support team at [contact email/phone number] with your order details and a description of the issue. Our support team will guide you through the necessary steps and provide you with a return authorization, if applicable. You are responsible for securely packaging the product for return shipment and covering any associated shipping costs. We recommend using a trackable shipping method to ensure the product reaches us safely. Once we receive the returned item and verify its condition, we will process your refund within [number of days].

  4. Refund Method: Refunds will be issued using the same payment method used for the original purchase. Please allow a reasonable amount of time for the refund to be processed and credited back to your account, as processing times may vary depending on your payment provider.

  5. Exceptions: The following items are not eligible for refunds:

    • Gift cards or vouchers

    • Downloadable digital content (unless there is a defect or error)

    • Personalized/customized items (unless there is a defect or error)

  6. Changes to the Refund Policy: LegendsofLorem.com reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review the Refund Policy periodically for any updates.

Terms of Use 

Terms of Use Policy:

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These Terms of Use ("Terms") govern your access to and use of the website ("Website") operated by Stubbs Music Therapy and Counseling, LLC ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Website.

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  1. Use of the Website: a. Eligibility: You must be at least 18 years old to access and use the Website. By accessing the Website, you represent and warrant that you are 18 years of age or older. b. Compliance: You agree to comply with all applicable laws and regulations while using the Website. You are solely responsible for your actions on the Website and any content you post or share. c. Account Creation: Some features or services on the Website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  2. Intellectual Property: a. Ownership: All content and materials available on the Website, including but not limited to text, graphics, images, videos, logos, trademarks, and software, are the property of Stubbs Music Therapy and Counseling, LLC or its licensors and are protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content from the Website without our prior written consent. b. Limited License: We grant you a limited, non-exclusive, revocable license to access and use the Website for personal and non-commercial purposes. This license does not include the right to download or modify any portion of the Website, except with our express written consent.

  3. Sales and Purchases: a. Product Availability: The availability of products, including tabletop roleplaying game materials and training, is subject to change without notice. We reserve the right to modify or discontinue any product at any time. b. Pricing: Prices for products are listed on the Website and are subject to change. We strive to provide accurate and up-to-date pricing information, but errors may occur. In the event of an error in pricing, we reserve the right to cancel or refuse any orders placed at the incorrect price. c. Payment: All purchases made through the Website are processed securely. You agree to provide accurate and complete payment information. We are not responsible for any unauthorized use of your payment information. d. Refunds: Refunds for products and services are subject to our Refund Policy, which can be found on the Website.

  4. User Content: a. Submission of Content: You may have the opportunity to post or submit content on the Website, such as comments, reviews, or feedback. By submitting content, you grant us a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. b. Responsibility for Content: You are solely responsible for the content you post or submit on the Website. You represent and warrant that you have the necessary rights and permissions to grant us the rights to your content and that your content does not violate any applicable laws or infringe upon the rights of any third party.

  5. Privacy: a. Privacy Policy: Our Privacy Policy governs the collection, use, and disclosure of personal information we collect from users of the Website. By using the Website, you consent to our collection and use of your personal information as described in our Privacy Policy.

  6. Disclaimer and Limitation of Liability: a. Content Accuracy: The content on the Website is provided for general information purposes only. We make no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, or suitability of the content. b. Use at Your Own Risk: Your use of the Website is at your own risk. We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Website. c. Third-Party Links: The Website may contain links to third-party websites or resources. We do not endorse or have any control over the content or availability of these websites. You acknowledge and agree that we shall not be responsible or liable for any damages or loss caused by your use of any third-party websites.

  7. Modification and Termination: a. Modifications: We reserve the right to modify, suspend, or discontinue the Website, in whole or in part, at any time and without prior notice. b. Termination: We may terminate or suspend your access to the Website, at our sole discretion and without prior notice, for any reason, including but not limited to a violation of these Terms.

  8. Governing Law and Jurisdiction: a. Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of laws principles. b. Jurisdiction: Any legal action or proceeding arising out of or related to these Terms or your use of the Website shall be brought exclusively in the courts of [Jurisdiction].

  9. Entire Agreement: These Terms constitute the entire agreement between you and Stubbs Music Therapy and Counseling, LLC regarding your use of the Website, superseding any prior agreements or understandings.

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